Where do you start with
this guy? Peter
Guilfoyle. He appears to be unique, in terms of Kidderminster
Jobcentreplus staff. I don't think
it is by design, I believe his job description
is just that of a regular clerk at the
Jobcentre, like
many others. The difference appears to be his attitude. He
has a reputation as a trouble causer i.e. sending bogus reports to the
department that decides whether you are entitled to Jobseeker's
Allowance
payments. The aim of this is, I believe, to stop your payments
in the hope
that you will be forced to take that job which is waiting out there for
you but you refuse to take because you are too lazy and overpaid by the
state. I have encountered him briefly, several times before, but had
no particular problem so gave him the benefit of the doubt. I
was wrong.
Today I had a meeting with him at a "help
you back to work" interview. He got me to sign two bogus
reports, placing me under duress. These
falsely state that I have failed to take an offer of employment. They
seriously expect you to put your signature on one of these? Yes. I did
sign them, but wrote clarifications that those statements were false
and
that they should know that I will not tolerate false accusations. I
later witnessed him adulterating these reports in the area where I had
written my clarifications, so who knows what it says now. That should
be both a sackable and criminal offence to make such
alterations. Once a signature is on it he should not touch it.
Perhaps
you are wondering what constitutes
failing to take an offer of employment? The answer? Not answering the
phone. Can you see that in time honoured Jobcentreplus tradition, that
doesn't fit the description? Its a good job they aren't a shop, because
they would be breaking the Trade Descriptions Act on a regular basis.
He
has been making test phone calls to see if I answer the phone. Why? I
haven't signed an agreement to be
waiting at the phone 24/7, or at all for that matter. This guy
seriously thinks that he can put me under surveillance like
this? He then has the nerve to ask me to explain why I
haven't answered the phone. What has that got to do with him? Nothing.
Can you think of anything to do in life besides sit by the
phone? I can, and there is nothing unreasonable about it. It
is very much part of the process of living life, which I have equal
right to as anyone else.
Now
that he's told me that he is making these "test" phone calls, I am
inclined to get rid of my phone altogether. If I saved
the money that I don't have by not having a phone I wouldn't have been
subjected to this invasive form of monitoring.
This
is
a prime example of what incompetent people do when you do
everything you
are supposed to do in order to keep them off your back. They start nit
picking non salient issues in desperation. Why? Probably because they
have no other course of action in their endevour
to beat you. He seems to take this very
personally and is out to show that he can better you.
The effort isn't required, I am happy to concede that. A
classic
case of the superiority complex demonstrated by some employed people
towards
unemployed people, plus the sensation that as a government employee
you somehow have a right to control over other people's lives.
Besides
this, he is questioning the
timing of
when I send my CV to employers. Why? It is irrelevant as long as I do
so before the vacancy deadline, which is often a matter of weeks.
All this appears to be some kind of attempt to intimidate you
and make you give up on your claim. This is scandalous. He has no
business talking about any issues beyond what is included in the
Jobeeker's Agreement. Check it out
and see if you can find
out the sections about telephone surveillance and what time of day or
week I send my CV to an employer. They don't exist.
He told
me that I haven't
yet sent a CV to a particular employer. Why did he say that? The
vacancy is still open so it is irrelevant. Anyway, at
precisely the same time he was saying this, said employer was
responding
to my email thanking me for my interest. Looks like he was mistaken? I
replied to her and apologised for Peter Guilfoyle's stalker activity
and hoped
it
wasn't too inconvenient for her.
You
can imagine how good
this looks to any prospective employer can't you? As if you aren't
subject to enough prejudice as an unemployed person already (it is
common for people who already work to be deemed more suitable for just
about any job) without him
running round after you and harassing the people who are considering
you for jobs. I believe that Peter's actions have
a real
chance of promoting prejudice against me and reducing my chances of
getting a job. It is similar to the situation I would be in
if I
was a convicted criminal who had to report to the police. Being
unemployed is not illegal and there is no justification for treating me
like it is so. There is no legitimate reason to monitor me and I do not
accept it. It is effectively adding entries to my
resumé,
telling an employer that, for example:
- I am incapable of doing anything
without being supervised
- I am not trustworthy
He
also asked me why I sent a CV to an
employer 15 minutes after I left an interview with him. At the time,
this seemed highly unlikely, but I couldn't recall with 100% surety.
Why did he perform a memory test on me? It is not a requirement of the
agreement that you are good at remembering things. Assuming it was
true, it is irrelevant to completing my jobsearch effectively,
therefore, he should not have mentioned this. I have since been told
that this is taken by Jobcentreplus as an indication that I didn't
apply to the job in the first place, i.e. rather like if you were seen
in Woolworths on Saturday that is proof that you couldn't
have
been there on Monday also. Can you see the logic in that?
Subsequently I have
checked, and confirmed that he is lying when he says that I did this
(my phone company says the call never happened). Peter
Guilfoyle made phone calls in order to solicit lies about
me to affect my ability to claim Jobseeker's Allowance. My
record
clearly shows that he only refers to different possibilities of
stopping my payments.
Hopefully
all this is due to lack
of ability
rather than outright malicious intent, but I can't say that I am sure.
I have come to the conclusion that the aim of people like Peter
Guilfoyle is to make your position untenable, to the point where you
just give up and stop signing. After all, that is as good as having a
job as far as his needs are concerned. It will not be allowed to
stand, the sooner he realises that the better off we all shall be.
What
can you do about someone like Peter Guilfoyle? Stand up to him, dispute
his claims, complain about his conduct. Let him know that such activity
can result in a severe response. Of course, this cannot include either
verbal abuse or violence, but that is unnecessary as the law is
perfectly sufficient, if a little on the slow side.
I
met a number of Peter's previous victims when I was
at Pertemps, working with people who had special needs and
learning difficulties. These are exactly the people that are more
likely to have difficulty making job applications, and as
such
are particularly vulnerable to this type of attack. It is
unacceptable that Jobcentreplus can commit this abuse, and it is
perhaps just as well that I am put in a position to be able to help
fight for such a good cause.
On
top of everything, I have already established that Jobcentreplus are in
no way qualified to assess my effectiveness as a job seeker because
they don't even know how to keep their own house in order.
Pots
and kettles all round.
Summary
of the aftermath of Peter's actions
- the district manager has a
complaint about misconduct to investigate (extra work)
- the
branch manager has received a variety of written requests (extra work)
- Peter's
line manager has received a variety of written requests (extra work)
- the
data controller has received a request to send me a shed load of
information about myself (extra work).
- Peter's
friendly, helpful colleagues have their job made harder by the fallout
. He posts notes telling them what to do, he makes everyday
verbal
agreements difficult, greatly complicating life for all involved.
- someone
has to conduct and administer my appeal
(extra work). If the appeal
isn't to your liking you can push it further on to the Commissioner
(even more work). If you don't think that she does a proper job, you
can bring
in the ICE on Jobcentreplus, or try a Judicial review on the
Commissioner. You could also try checking out the Human
Rights
Act. The world is your Oyster! If you don't think the ICE is
enough, go
to the Parliamentary Ombudsman.
I fully advocate the use of
all
available measures to
defend yourself from such attacks. They deserve nothing less. It is
fair to assume that people who think that it is reasonable to waste
your time, effort and money have no objections to having the same done
to them in return. John Hutton says that "such
behaviour should have proper consequence".
Follow his advice
and return it. I get the impression that he doesn't
think those words apply to him.
Signing
off is a bad idea, as this will be interpreted as being the equivalent
of you becoming employed, which couldn't be further from the truth.
Jobcentreplus shouldn't receive credit for something they haven't done.
Bullying a client does not equal finding them a
job. It is
nothing more than small time intimidatation.
Creating
the
need for all those extra woman hours doesn't fit the plan to
downsize the civil service, does it? Better check with John Hutton
about that to see if he approves. I would ask him myself, but he finds
it too challenging to be able to respond to any of my
questions. No doubt many of those workers who are not already
temps will receive their redundancy notices shortly, but I will take a
wild guess that John will not add his own name to the list.
Collusion
or just plain
apathy?
I decided to do a test to see how easy
it is to get an employer to provide you a with a short letter
of
support, with the aim of using these to defend myself against the
attacks on me by Jobcentreplus. These requests included an
explanation of the circumstances and the possible
consequences for me. None of the employers that I contacted would
respond to me.
This is interesting as Peter
seems to be able to obtain information about me, tailored to his
needs, from the same employers without difficulty. Now is this
just apathy e.g. not my problem mate you are just a doley scumbag
anyway, my time is important, yours is not, or is it collusion with
Jobcentreplus? Can you think of a reason why they
might join the Jobcentreplus camp? I can. How about getting free job
adverts that might cost thousands of pounds via commercial means? You
scratch my back.
One of the companies involved is a so called security firm, Ex Military
Personnel, based in Kidderminster. Apparently they are so
good at the
security business that they don't know how to keep personal information
about people
from leaking out of their possession. Is that the type of organisation
that you would trust to keep you secure?
Update:
My
appeal has been allowed,
i.e. the DWP have been
weighed, measured and found wanting by
the law. I am exonerated of the lies told
about
me. Justice has been served.
To
summarise; Jobcentreplus made false accusations against me that they
couldn't substantiate. It is unacceptable for them to do that in the
first place and there was no reasonable course of action other than for
me to defend myself. If you don't protect your rights people
like
this will see to it that you lose them. They were encouraged to see
sense and abandon
their misguided actions, but refused to respond.
All that
time, effort and money
to achieve nothing. Futile,
but, that's the way the DWP insist on playing
it. This kind of activity just
isn't productive, but they insist on time and money wasting and there
is nothing you can do to reason with them. Complacency levels
are
high even though foundations are largely absent. The deeper they get
into it, the less they are willing to concede defeat and the more they
close ranks on you.
Conclusion:
Above
all what needs to be learnt from this incident is that short term
bullying measures i.e. benefit sanctions can never be a substitute for
long term employment.
The most likely scenario for someone losing payments for 6
months
is that they simply borrow money to fill the hole. The reason for that
is that it is many times easier to borrow money than it is to find a
job. Rarely are you asked "please come and work for us", but every day
people receive letters and phone calls begging them to take on huge
debts. I don't advocate borrowing money under any circumstances,
because it is primarily a means to transfer
wealth from the
poor to the rich, but neither do I advocate starvation and living on
street corners in a cardboard box.
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