Peter Guilfoyle is a Kidderminster Jobcentreplus employee that harasses and victimises vulnerable clients about irrelevant issues in order to intimidate them
   
     
he knows what he is talking about

information abuse

the surveillance society and its consequences

taking liberties

nothing to hide

police state

calls for investigation

bad

Ugly

nightmare

control

children

human rights

even police are scared

stand against racist privacy invaders

tap your phone

data protection

big brother

judge dredd

how to fix your ID card

Phone calls not safe?

child abuse

respect for privacy

Coercion

RIPA abuse

JCP bullying

libel me

watch the watchers

Ask them who they spy on

intelligence?

security

nosy neighbour paradise

do you fit the profile?

1933

Illegal body searches

Illegal blacklisting

I was bullied by Peter Guilfoyle at Jobcentreplus

Where do you start with this guy? Peter Guilfoyle. He appears to be unique, in terms of  Kidderminster Jobcentreplus staff. I don't think it is by design, I believe his job description is just that of a regular clerk at the Jobcentre, like many others. The difference appears to be his attitude.  He has a reputation as a trouble causer i.e. sending bogus reports to the department that decides whether you are entitled to Jobseeker's Allowance payments. The aim of this is, I believe, to stop your payments in the hope that you will be forced to take that job which is waiting out there for you but you refuse to take because you are too lazy and overpaid by the state. I have encountered him briefly, several times before, but had no particular problem so gave him the benefit of the doubt.  I was wrong.
Today I had a meeting with him at a "help you back to work" interview. He got me to sign two bogus reports, placing me under duress. These falsely state that I have failed to take an offer of employment. They seriously expect you to put your signature on one of these? Yes. I did sign them, but wrote clarifications that those statements were false and that they should know that I will not tolerate false accusations. I later witnessed him adulterating these reports in the area where I had written my clarifications, so who knows what it says now. That should be both a sackable and criminal offence to make such alterations. Once a signature is on it he should not touch it.
Perhaps you are wondering what constitutes failing to take an offer of employment? The answer? Not answering the phone. Can you see that in time honoured Jobcentreplus tradition, that doesn't fit the description? Its a good job they aren't a shop, because they would be breaking the Trade Descriptions Act on a regular basis.
He has been making test phone calls to see if I answer the phone. Why? I haven't signed an agreement to be waiting at the phone 24/7, or at all for that matter. This guy seriously thinks that he can put me under surveillance like this? He then has the nerve to ask me to explain why I haven't answered the phone. What has that got to do with him? Nothing.  Can you think of anything to do in life besides sit by the phone? I can, and there is nothing unreasonable about it.  It is very much part of the process of living life, which I have equal right to as anyone else.
Now that he's told me that he is making these "test" phone calls, I am inclined to get rid of my phone altogether.  If I saved the money that I don't have by not having a phone I wouldn't have been subjected to this invasive  form of monitoring.
This is a prime example of  what incompetent people do when you do everything you are supposed to do in order to keep them off your back. They start nit picking non salient issues in desperation. Why? Probably because they have no other course of action in their endevour to beat you. He seems to take this very personally and is out to show that he can better you. The effort isn't required, I am happy to concede that.  A classic case of the superiority complex demonstrated by some employed people towards unemployed people, plus the sensation that as a government employee you somehow have a right to control over other people's lives.
Besides this, he is questioning the timing of when I send my CV to employers. Why? It is irrelevant as long as I do so before the vacancy deadline, which is often a matter of weeks.  All this appears to be some kind of attempt to intimidate you and make you give up on your claim. This is scandalous. He has no business talking about any issues beyond what is included in the Jobeeker's Agreement.  Check it out and see if you can find out the sections about telephone surveillance and what time of day or week I send my CV to an employer. They don't exist.
He told me that I haven't yet sent a CV to a particular employer. Why did he say that? The vacancy is still open so it is irrelevant.  Anyway, at precisely the same time he was saying this, said employer was responding to my email thanking me for my interest. Looks like he was mistaken? I replied to her and apologised for Peter Guilfoyle's stalker activity and hoped it wasn't too inconvenient for her. 
You can imagine how good this looks to any prospective employer can't you? As if you aren't subject to enough prejudice as an unemployed person already (it is common for people who already work to be deemed more suitable for just about any job) without him running round after you and harassing the people who are considering you for jobs.  I believe that Peter's actions have a real chance of promoting prejudice against me and reducing my chances of getting a job.  It is similar to the situation I would be in if I was a convicted criminal who had to report to the police. Being unemployed is not illegal and there is no justification for treating me like it is so. There is no legitimate reason to monitor me and I do not accept it. It is effectively  adding entries to my resumé, telling an employer that, for example: 
  • I am incapable of doing anything without being supervised
  • I am not trustworthy
He also asked me why I sent a CV to an employer 15 minutes after I left an interview with him. At the time, this seemed highly unlikely, but I couldn't recall with 100% surety. Why did he perform a memory test on me? It is not a requirement of the agreement that you are good at remembering things. Assuming it was true, it is irrelevant to completing my jobsearch effectively, therefore, he should not have mentioned this. I have since been told that this is taken by Jobcentreplus as an indication that I didn't apply to the job in the first place, i.e. rather like if you were seen in  Woolworths on Saturday that is proof that you couldn't have been there on Monday also.  Can you see the logic in that? Subsequently I have checked, and confirmed that he is lying when he says that I did this (my phone company says the call never happened). Peter Guilfoyle made phone calls in order to solicit lies about me to affect my ability to claim Jobseeker's Allowance. My record clearly shows that he only refers to different possibilities of stopping my payments.
Hopefully all this is due to lack of ability rather than outright malicious intent, but I can't say that I am sure. I have come to the conclusion that the aim of people like Peter Guilfoyle is to make your position untenable, to the point where you just give up and stop signing. After all, that is as good as having a job as far as his needs are concerned. It will not be allowed to stand, the sooner he realises that the better off we all shall be.
What can you do about someone like Peter Guilfoyle? Stand up to him, dispute his claims, complain about his conduct. Let him know that such activity can result in a severe response. Of course, this cannot include either verbal abuse or violence, but that is unnecessary as the law is perfectly sufficient, if a little on the slow side.
I met a number of Peter's previous victims  when I was at Pertemps, working with people who had special needs and learning difficulties. These are exactly the people that are more likely to have difficulty making job applications,  and as such are particularly vulnerable to this type of attack. It is unacceptable that Jobcentreplus can commit this abuse, and it is perhaps just as well that I am put in a position to be able to help fight for such a good cause. 
On top of everything, I have already established that Jobcentreplus are in no way qualified to assess my effectiveness as a job seeker because they don't even know how to keep their own house in order.  Pots and kettles all round.

Summary of the aftermath of Peter's actions
  • the district manager has a complaint about misconduct to investigate (extra work)
  • the branch manager has received a variety of written requests (extra work)
  • Peter's line manager has received a variety of written requests (extra work)
  • the data controller has received a request to send me a shed load of information about myself (extra work).
  • Peter's friendly, helpful colleagues have their job made harder by the fallout . He posts notes telling them what to do, he makes everyday verbal agreements difficult, greatly complicating life for all involved.
  • someone has to conduct and administer my appeal (extra work). If the appeal isn't to your liking you can push it further on to the Commissioner (even more work). If you don't think that she does a proper job, you can bring in the ICE on Jobcentreplus, or try a Judicial review  on the Commissioner.  You could also try checking out the Human Rights Act. The world is your Oyster! If you don't  think the ICE is enough, go to the Parliamentary Ombudsman.

I fully advocate the use of all available measures to defend yourself from such attacks. They deserve nothing less. It is fair to assume that people who think that it is reasonable to waste your time, effort and money have no objections to having the same done to them in return. John Hutton says that "such behaviour should have proper consequence". Follow his advice and return it.  I get the impression that he doesn't think those words apply to him.
Signing off is a bad idea, as this will be interpreted as being the equivalent of you becoming employed, which couldn't be further from the truth. Jobcentreplus shouldn't receive credit for something they haven't done.  Bullying a client does not equal finding them a  job. It is nothing more than small time intimidatation.
Creating the need for all those extra woman hours doesn't fit the plan to downsize the civil service, does it? Better check with John Hutton about that to see if he approves. I would ask him myself, but he finds it too challenging to be able to respond to any of my questions.  No doubt many of those workers who are not already temps will receive their redundancy notices shortly, but I will take a wild guess that John will not add his own name to the list.

Collusion or just plain apathy?
I decided to do a test to see how easy it  is to get an employer to provide you a with a short letter of support, with the aim of using these to defend myself against the attacks on me by Jobcentreplus.  These requests included an explanation of the circumstances and the possible  consequences for me. None of the employers that I contacted would respond to me.  
This is interesting as Peter seems to be able to obtain information about me, tailored to his needs, from the same employers without difficulty. Now is this just apathy e.g. not my problem mate you are just a doley scumbag anyway, my time is important, yours is not, or is it collusion with Jobcentreplus? Can you think of  a reason why they might join the Jobcentreplus camp? I can. How about getting free job adverts that might cost thousands of pounds via commercial means? You scratch my back.
One of the companies involved is a so called security firm, Ex Military Personnel, based in Kidderminster. Apparently they are so good at the security business that they don't know how to keep personal information about people from leaking out of their possession. Is that the type of organisation that you would trust to keep you secure? 

Update:
My appeal has been allowed, i.e. the DWP have been weighed, measured  and found wanting by the law. I am exonerated of the lies told about me.  Justice has been served. 
To summarise; Jobcentreplus made false accusations against me that they couldn't substantiate. It is unacceptable for them to do that in the first place and there was no reasonable course of action other than for me to defend myself. If you don't protect your rights  people like this will see to it that you lose them. They were encouraged to see sense and abandon their misguided actions, but refused to respond.
All that time, effort and money to achieve nothing. Futile, but, that's the way the DWP insist on playing it. This kind of activity just isn't productive, but they insist on time and money wasting and there is nothing you can do to reason with them.  Complacency levels are high even though foundations are largely absent. The deeper they get into it, the less they are willing to concede defeat and the more they close ranks on you. 

Conclusion:
Above all what needs to be learnt from this incident is that short term bullying measures i.e. benefit sanctions can never be a substitute for long term employment.  The most likely scenario for someone losing payments for 6 months is that they simply borrow money to fill the hole. The reason for that is that it is many times easier to borrow money than it is to find a job. Rarely are you asked "please come and work for us", but every day people receive letters and phone calls begging them to take on huge debts. I don't advocate borrowing money under any circumstances,  because it is primarily a means to transfer wealth from the poor to the rich, but neither do I advocate starvation and living on street corners in a cardboard box.